JobSetu ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.
Information We Collect
We collect information you provide directly to us, information collected automatically through your use of our services, and information from third-party sources.
📋 Account Information
Name, email address, password, job title, company name, and profile photo when you create an account.
💼 HR & Recruitment Data
Job postings, candidate applications, interview schedules, hiring decisions, and employment records you manage through our platform.
📊 Usage Data
Log data, device info, IP address, browser type, pages visited, features used, and time spent on our platform.
💳 Payment Information
Billing details and transaction history. Card data is processed by our PCI-DSS compliant payment processor and never stored on our servers.
How We Use Your Information
We use the information we collect to provide, maintain, and improve JobSetu's services, and to communicate with you effectively.
- Service Delivery: To operate and provide the features and functionality of the JobSetu platform, including HR management, hiring workflows, and candidate tracking.
- Account Management: To create and manage your account, authenticate your identity, and provide customer support.
- Communications: To send you service-related announcements, product updates, security alerts, and promotional messages (with your consent).
- Analytics & Improvement: To analyze usage patterns, troubleshoot issues, and improve our platform features based on user behavior.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
- Security: To detect, investigate, and prevent fraudulent transactions and other illegal activities.
Data Sharing & Disclosure
We do not sell your personal data. We may share your information only in the limited circumstances described below:
- Service Providers: We share data with trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, payment processing, email delivery, analytics). These vendors are contractually obligated to keep your data confidential.
- Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.
- Legal Requirements: We may disclose data if required by law, court order, or governmental authority, or to protect the rights, property, or safety of JobSetu, our users, or others.
- With Your Consent: We may share data in other ways when you explicitly consent to such sharing.
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We take the security of your data seriously and implement industry-standard measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
End-to-End Encryption
All data transmitted between your browser and our servers is encrypted using TLS 1.3.
SOC 2 Compliant Infrastructure
Our cloud infrastructure meets SOC 2 Type II standards for security, availability, and confidentiality.
Role-Based Access Control
Access to your data is strictly limited to authorized personnel based on job function.
Regular Security Audits
We conduct penetration testing and security audits on a regular schedule to identify and address vulnerabilities.
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal data. We honor these rights and provide straightforward ways to exercise them.
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data, subject to certain exceptions.
Request a machine-readable copy of your data to transfer to another service.
Object to processing of your personal data for certain purposes.
Request that we restrict how we process your data in certain circumstances.
To exercise these rights, contact us at privacy@jobsetu.com. We will respond within 30 days.
Cookies Policy
We use cookies and similar tracking technologies to improve your experience on our platform. You can control your cookie preferences through your browser settings.
Data Retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
- Active Accounts: Data is retained for the duration of your subscription plus 30 days after account cancellation.
- Deleted Accounts: Upon account deletion, your personal data is permanently erased within 90 days, except where legal obligations require longer retention.
- Candidate Data: Application and candidate records are retained according to your organization's settings and applicable employment laws.
- Backups: Encrypted backups may retain data for up to 180 days after deletion from live systems.
Children's Privacy
JobSetu is a professional SaaS platform designed exclusively for businesses and HR professionals. Our services are not directed to individuals under the age of 18 ("children").
We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@jobsetu.com and we will delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
- We will notify you of material changes via email (sent to the address associated with your account) and/or by placing a prominent notice on our website at least 30 days before the changes take effect.
- The "Last Updated" date at the top of this page indicates when this policy was last revised.
- Your continued use of JobSetu after the effective date constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our Data Privacy team:
Mailing Address
JobSetu Inc.Attn: Data Privacy Officer
123 Tech Park, Sector 5
New Delhi, India 110001
Response Time
We aim to respond to all privacy-related inquiries within 5–10 business days.